BD 10 Privacy Policy — How Your Personal Information Is Collected, Protected & Used

As a licensed online gaming platform, bd 10 is legally required to collect certain information. We also need it to deliver the best possible service to you.

• User identity verification is mandatory to comply with international gaming license requirements.
• Personal information is required to verify age and prevent use by anyone under 18.
• Transaction records must be retained in compliance with Anti-Money Laundering (AML) legislation.
• We need your information to process payments accurately and send withdrawals.
• Technical data is analyzed to detect and prevent fraud.
• To better understand your preferences and habits so we can deliver a more personalized experience.

Bd 10 collects information in three ways: what you provide directly, what our system records automatically, and what we receive from authorized third parties (such as payment providers).

Information you provide directly:

• At registration: name, mobile number, email address, and date of birth.
• For identity verification: National ID or passport details (as part of the KYC process).
• At the time of payment: your mobile banking number (used for the transaction only and not stored).

Automatically Collected:

• IP address, device type, and browser information.
• Your on-site activity: pages visited and time spent on each.
• Gaming session data: which games you played and the amount wagered.

Bd 10 uses your information only for specific, defined purposes. We never misuse the data entrusted to us.

Bd 10 never sells your data. However, there are a limited number of circumstances in which information must be shared.

• Payment Provider: Required information is shared to process bKash, Nagad, and Rocket payments.
• Game Provider: Companies such as Evolution Gaming and Pragmatic Play receive limited data solely for the purpose of operating their games.
• Regulatory Authority: We are required to share information with authorities when mandated by law or licensing obligations.
• AML Investigation: Disclosing information to law enforcement agencies in cases of suspected money laundering is a legal requirement.

Bd 10 uses multi-layered security to keep your information protected.

• All data transfers are secured with SSL/TLS 256-bit encryption.
• Sensitive data is stored in a separate, encrypted database.
• Servers are monitored 24/7 for security.
• Staff can only access the information necessary for their specific role.
• Regular security audits and penetration testing are conducted.
• Two-factor authentication (2FA) is available.

In the event of a data security incident, bd 10 will notify affected users within the legally required timeframe and take prompt steps to resolve the issue.

As a bd 10 user, you have several important rights regarding your personal information.

To exercise any of these rights, please contact us by email (support@bd10.im). We typically respond within 30 days.

The bd 10 website uses cookies — small data files stored in your browser that help enhance your experience. Full details on cookies can be found in the Cookies section.

Bd 10 strictly prohibits use by anyone under the age of 18. We never knowingly collect or store personal information from minors.

• No minor may create an account on bd 10.
• If a minor's account is identified, it will be immediately suspended and all associated data permanently deleted.
• If you have any concerns, parents or guardians are welcome to contact us at support@bd10.im.

Bd 10 does not retain any data longer than necessary.

Bd 10 may update this Privacy Policy to reflect legal changes or service improvements. You will be notified by email or SMS ahead of any significant changes.

For any privacy-related questions, complaints, or requests, please reach out to us below:

• Email: support@bd10.im (Privacy Enquiries)
• Live Chat: Available anytime via the chat icon on our website
• Support hours: 7 days a week, 24 hours a day, in Bengali